Are embedded images encrypted too?
No, embedded images are not encrypted and must be attached to the email.
Is there a way to force encryption to certain recipients?
No, you must set an email to be encrypted each time you send one regardless of the recipient.
Is there a limit to the number of encrypted emails I can send per month?
No, you may send as many encrypted emails as you desire.
If the recipient forwards an encrypted message, will it remain encrypted?
Yes. Once an email has been encrypted, the entire thread will continue to be encrypted.
Will email be automatically encrypted if we send out secure information, or must we manually encrypt it?
Yes. With data-leak prevention (DLP) rules enabled, your email can automatically encrypt information like Social Security, credit card or account numbers.
Do all our email accounts need to be enabled?
No, only the users that need to communicate securely need to be enabled.
Can I continue to use my existing Email Address?
Yes. Desktops2Go® hosted email encryption allows you to continue using your existing email address, and email address aliases. And, it seamlessly into Outlook using the Secure MS Outlook Toolbar. If you use a different email program, you have full access to all of your secure messages by using the Secure Message Center (Webmail).
Can secure messages include file attachments?
Yes, secure messages can be included as a file attachment. File attachments are transferred via HTTPS through the use of your Secure Messaging Platform instead of across regular SMTP connections, unreliable FTP or unsecured third party websites, which are very limited in security, speed and size limit.
Using the Secure Messaging Platform to exchange file attachments is safer, allows for up to 5GB size file transfer, is trackable and auditable, and so it becomes easier to manage each file attachment, directly in the Secure Message Center’s Attachment Library, or directly in MS Outlook.
Can I send secure messages to anyone?
Yes, you can send secure messages to anyone if you have added email encryption to your Desktops2Go® hosted email subscription. When you send a secure message outside of your organization each recipient will be able to login to the Secure Messaging center to read, reply, and in some cases create new messages other encrypted email subscribers who have communicated with you before.