Frequently Asked Quesitons

You may choose to claim a potential sale (“Registered Prospect”) that is not already a prospective customer or registered prospect by emailing registration@desktops2go.com.  We will review the request and reply by email confirming or denying the registered prospect

Most any size business can be migrated.  However the Small to medium sized businesses are quick to migrate and bring live.  Instead of selling the a new server and all the hassle that goes with it, instead put them in the Desktops2Go^® cloud. They'll be glad you did and they'll pay you monthly recurring revenue for many years to come.

Yes.  Sometimes it's the easiest way to get someone started in the cloud.  A number of times a prospect will just want to put their accounting software or other program in the cloud because the want to use it remotely.

They will be come an opportunity to upsell them at a later date. Once a company understands the value that Desktops2Go^® brings to the table, they become interested in doing more.

No. Desktops2Go^® engineers will determine the number needed to ensure good performance for you customer and deploy what is required. Desktops2Go^® has analyzed end-user requirements for over 5 years and has a reliable and well thought, deployment strategy. With a 90%+ retention rate tells us we're keeping customers happy. Remember our focus is security, reliability, and a unparalleled end-user experience.

Desktops2Go^® partners have their own forest in the domain and are able to manage many system administrator functions.

The help desk is designed for you to obtain help if your customer has a problem with Desktops2Go^® . However, we will not turn anyone away.

Call the help desk or place a service request through the customer portal and a technician will contact you to obtain the software and perform the updates.

Yes, your customer servers are maintained on a regular maintenance schedule that is outlined in the service agreement.

As of October 31st 2015, Desktops2Go^® end-users have experienced 2 hours of unplanned downtime over the last 3 years. While that is an excellent record, we aim for 100% up-time through standardization of procedures, redundancy in our networks and infrastructure, as well as full mirroring of the data center to an alternate in the case of a natural disaster.

Desktops2Go^® has a complete training presentation to get you and your sales team hitting the ground running. We will also assist you with lunch and learns as conferencing in to support you in your sales efforts.

That's easy!  Just go to the partner registration page and fill out the form, accept the terms and conditions.  A number of links will be activated on this website where you can begin downloading marketing materials, and sales tools and a representative will call you to answer questions and get you started.